Privacy policy

Privacy Policy

WELCOME TO THE RCCG BRACKNELL VICTORIOUS ASSEMBLY’S (BVA) PRIVACY
POLICY.
In RCCG BVA, we respect your privacy and we are committed to protecting your personal
data. This privacy policy will keep you informed on how we look after your personal data.
This policy will also inform you about your privacy rights and how the law protects you.

NOTICE/ WHO WE ARE.
The Redeemed Christian Church of God was established in 1952, with a presence in over 190
countries of the world. RCCG BVA is a Charitable Company registered with the Charity
Commission (Charity No. 1122134).
This Privacy Notice will provide a clear overview of how your personal information and data
are processed. Please endeavour to read this notice carefully, and if there are any further
enquiries about data protection and privacy policies, please contact our Office Team:
Address: 111 Norreys Avenue, Wokingham, Berkshire RG40 1UY
Phone: 07944 845279
Email: info@rccgbracknell.org
PURPOSE OF THIS PRIVACY POLICY
This privacy policy aims to give you information on how RCCG BVA collects and processes your personal data through your use of this website, including any data you may provide through this website when you visit our website.
RESPONSIBILITY
Our responsibility is to ensure that this notice is made available to potential data subjects prior to collecting/processing their personal data.
All staff and members of RCCG BVA who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and that their consent to the processing of their data is secured.
SENSITIVE PERSONAL DATA
The Data Protection Act 2018 recognises some information as ‘sensitive personal data’. This includes, but is not limited to, information which reveals your religious beliefs, health records, race or ethnic origin.
RCCG BVA is a Church committed to preserving its Christian ethos and its beliefs in accordance with our statement of faith (further details are available on our website
www.rccgbracknell.org).
Where necessary and consented to, we may collect details about your personal faith. Additionally, we collect details about any health concerns or disability you have disclosed so
we can meet any additional customer service requirements.
We also receive prayer requests, and the information may reveal sensitive personal data. As a praying church, we may pray and share our prayers at our internal prayer sessions.
We will always ensure we treat any sensitive personal data we process with greater care and process the information in accordance with the Data Protection Act 2018.
CHILDREN’S DATA
This website is not intended for children, and we do not knowingly collect data relating to children. It is, however, important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
WHAT IS PERSONAL DATA?
Personal Data is defined under the General Data Protection Regulation (GDPR) as any information relating to an identified or identifiable natural person (‘data subject’).
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed.
WHY WE COLLECT YOUR PERSONAL INFORMATION
For the administration of our Parish and to carry out our primary objective, which is to advance the Christian Faith and the Relief of Poverty worldwide. The benefit of being on our correspondence list is that you get information about our outreach events, spiritual and physical development training, and real-time information on how we are reaching out to our community, responding to your queries, and acknowledging the donations you make. You may also get a notification on Prayer and Fasting Programmes, notification on consultations that affect the Christian Faith, and notification of other events on the Christian Calendar globally.
To process your partnership donations (if applicable) and any other donations.
To reclaim tax on Gift Aid donations, if applicable.
To verify that you are over 18 and, if not, obtain permission from your parent/guardian to process your information or accept any regular donations.
To enable us to take more excellent care when engaging with our senior citizens.
When you visit our website, we may gather information about which pages you visit to help us improve and provide you with the best service.
To determine and improve the effectiveness of our website and publicity campaigns. To keep you informed about our activities. Please see more details in the Marketing Permissions section. To enable us to contact you with relevant and the most appropriate information. To manage and coordinate our volunteers.
For compliance with employment law and other statutory requirements.
THE DATA WE COLLECT.
We may collect, use, store and transfer different kinds of personal data about you, which we
have grouped together as follows:
a. Personal identifiers such as your title, name and year of birth;
b. Contact details including postal address, postcode, email and telephone number;
c. Financial information such as your bank details;
d. Whether or not you are a UK taxpayer;
e. Spouse, Children
f. Letters you write to RCCG BVA;
g. Records of your contact with us.
h. Identity Data [includes first name, maiden name, last name, username or similar
identifier, marital status, title, date of birth and gender].
i. Contact Data [includes billing address, delivery address, email address and telephone
numbers].
j. Financial Data [includes bank account and payment card details].
k. Transaction Data [includes details about payments to and from you and other details
of products and services you have purchased from us].
l. Technical Data [includes internet protocol (IP) address, login data, browser type and
version, time zone setting and location, browser plug-in types and versions, operating
system and platform, and other technology on the devices you use to access this
website].
m. Profile Data [includes your username and password, purchases or orders made by you,
your interests, preferences, feedback and survey responses].
n. Usage Data [includes information about how you use our website, products and
services].
o. Marketing and Communications Data [includes your preferences in receiving
marketing from us and our third parties and your communication preferences].
We also collect, use and share Aggregated Data, such as statistical or demographic data, for any
purpose. Aggregated Data could be derived from your personal data but is not considered
personal data in law as this data will not directly or indirectly reveal your identity. For example,
we may aggregate your Usage Data to calculate the percentage of users accessing a specific
website feature. However, if we combine or connect Aggregated Data with your personal data so
that it can directly or indirectly identify you, we treat the combined data as personal data which
will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about
your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health, and genetic and biometric
data). Nor do we collect any information about criminal convictions and offences when you visit
the website.
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IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law or under the terms of a contract we have
with you, and you fail to provide that data when requested, we may not be able to perform
the contract we have or are trying to enter with you. In this case, we may have to cancel
the service we render to you, but we will notify you if this is the case at the time.
HOW WE COLLECT YOUR PERSONAL INFORMATION
A. We collect your personal information directly from you when you:
a. Register for RCCG BVA events;
b. Make a donation;
c. Join our passionate volunteer workforce, including serving as valuable trustees
d. Apply for a job to join our workforce;
e. Work for us as a contractor;
f. Visit our website (please see our Cookies section for more information);
g. Sign up to join our Covenant partners;
h. Apply to take a course at one of our RCCG Schools;
i. Contact us with an enquiry;
j. Complete an application form for any of our services;
k. Complete a survey;
l. Are a Pastor, an Ordained Minister, a volunteer (worker) in RCCG BVA.
B. We collect your personal information from other sources:
a. We may use Google or other search engines, Royal Mail’s postcode finder, National
Change of Address update (NCOA@) or the electoral roll to check the accuracy of the
address or data we hold;
b. Information made available publicly by Charity Commission, Companies House or
information that has been published in newspapers and articles.
c. Automated technologies or interactions. As you interact with our website, we will
automatically collect Technical Data about your equipment, browsing actions and
patterns. We collect this personal data by using cookies and other similar
technologies.
HOW RCCG BVA USES YOUR INFORMATION
RCCG BVA will process (collect, store and use) the information you provide in a manner
that is compatible with the UK’s General Data Protection Regulation (UKGDPR). We
will endeavour to keep your information accurate and up to date and not keep it for
longer than is necessary. In some instances, the law sets the length of time
information must be kept, but in most cases, RCCG BVA will use its discretion to ensure
that we do not keep records outside of our normal business requirements.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary
questions. Moreover, the information you provide will be subject to rigorous measures
and procedures to minimise the risk of unauthorised access or disclosure.
We may pass your personal data onto our service providers who are contracted to
RCCG BVA in the course of dealing with you. Our contractors are obliged
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to keep your details securely and use them only to fulfil the service we provide you on
our behalf, such as registration or payment processing. Once your service needs have
been satisfied or the case has been closed, they will dispose of the details in line with
our record retention procedures. If we wish to pass your sensitive personal data onto
a third party, we will only do so once we have obtained your consent unless we are
legally required to do so.
We will only use your personal data when the law allows us to. Most commonly, we
will use your personal data in the following circumstances:
a. Where we need to perform the contract we are about to enter into or have
entered into with you.
b. Where it is necessary for our legitimate interests (or those of a third party) and
your interests and fundamental rights, do not override those interests.
c. Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data,
although we will get your consent before sending third-party direct marketing
communications to you via email or text message. You have the right to withdraw
consent to marketing at any time by contacting us.
MARKETING PERMISSIONS
We strive to provide you with choices regarding certain personal data uses, particularly
around marketing and advertising. In RCCG BVA, we love sharing news about what God is
doing through resources, including events organised to advance our primary objectives.
This includes sending you information about our work, news, events, information on
volunteering and prayer requests.
Email and text marketing: We will ask for your permission to contact you by email or
text for marketing purposes.
Postal marketing: From time to time, we may send you information about our work
unless you have told us you would prefer not to receive this information by post. If
you have registered with the Mail Preference Service (MPS), we will only send you
marketing communication by post if you have given us permission to do so.
Telephone marketing: We may call to update you on the vital work we are doing. If
you have registered your number with the Telephone Preference Service (TPS), we
will only make marketing calls to you if you have given us permission to do so.
Promotional offers from us: We may use your Identity, Contact, Technical, Usage and
Profile Data to form a view of what we think you may want or need or what may be
of interest to you. This is how we decide which services and offers may be relevant
for you. You will receive marketing communications from us if you have requested
information from us and you have not opted out of receiving that marketing.
Third-party marketing: We will get your express opt-in consent before we share your
personal data with any third party for marketing purposes.
Opting out: You can ask us or third parties to stop sending you marketing messages
at any time. This can be done by logging into the website and checking or unchecking
relevant boxes to adjust your marketing preferences OR by following the opt-out links
on any marketing message sent to you OR by contacting us at any time. Where you
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opt out of receiving these marketing messages, this will not apply to personal data
already provided.
Cookies: You can set your browser to refuse all or some browser cookies or to alert
you when websites set or access cookies. If you disable or refuse cookies, please note
that some parts of this website may become inaccessible or not function properly.
Change of purpose: We will only use your personal data for the purposes for which
we collected it unless we reasonably consider that we need to use it for another
reason and that reason is compatible with the original purpose. If you wish to get an
explanation as to how the processing for the new purpose is compatible with the
original purpose, please contact us. If we need to use your personal data for an
unrelated purpose, we will notify you and we will explain the legal basis which allows
us to do so.
Please note that we may process your personal data without your knowledge or consent in compliance
with the above rules, where this is required or permitted by law.
By consenting to this, you are giving us permission to perform these actions.
RCCG BVA is committed to respecting your choice to receive marketing information. You can update
your permission and contact preferences at any time by:
Calling our communications team on 07944845279
Emailing: info@rccgbracknell.org
Clicking the ‘unsubscribe’ link included in each email communication or text message
we send.
WHO WE SHARE YOUR INFORMATION WITH
RCCG BVA is a part of the global RCCG family, with a presence in over 190 countries both inside the European Union and outside the European Economic Area (EEA). We will only share the personal information of ordained ministers as is necessary to fulfil our administrative needs for ordained ministers in RCCG Worldwide.
RCCG BVA is committed to ensuring that where data is to be transferred overseas, adequate levels of data protection safeguards when processing your personal information are in place. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is
implemented:

We will only transfer your personal data to countries that have been deemed to
provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved
for use in the UK which give personal data the same protection it has in the UK.
Please contact us if you want further information on the specific mechanism used by us when
transferring your personal data out of the UK.
We may also share your personal information with trusted third parties where they are
contracted to develop or maintain our systems. We require all third parties to respect the
security of your personal data and to treat it in accordance with the law. We do not allow our
third-party service providers to use your personal data for their own purposes and only permit
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them to process your personal data for specified purposes and in accordance with our
instructions.
We monitor information security compliance and have written contracts which obligate our
partners or third-party providers to process your personal information only on our instructions
and in accordance with applicable data protection and privacy laws.
RCCG BVA and any of its affiliate entities may be under a duty to disclose your personal
information where required to comply with any legal obligation.

DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from
being accidentally lost, used, accessed in an unauthorised way, altered or disclosed. In
addition, we limit access to your personal data to employees, agents, contractors and
other third parties who have a business need to know. They will only process your
personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and
will notify you and any applicable regulator of a breach where we are legally required to
do so.
DATA RETENTION
RCCG BVA will only keep your personal information for as long as it is required and in
accordance with statutory requirements. For example, HMRC requires that we keep a
record of your name, address, and Gift Aid declaration for six years from the date of your
last donation. Where the information is no longer required, we will ensure that it is
disposed of in a secure manner.
If you have indicated that you do not wish to hear from us in the future, we will keep the
minimum information necessary to ensure we avoid contacting you any further. We will
only retain your personal data for as long as reasonably necessary to fulfil the purposes
we collected it for, including for the purposes of satisfying any legal, regulatory, tax,
accounting or reporting requirements.
We may retain your personal data for a longer period in the event of a complaint or if we
reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the
amount, nature and sensitivity of the personal data, the potential risk of harm from
unauthorised use or disclosure of your personal data, the purposes for which we process
your personal data and whether we can achieve those purposes through other means,
and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances, you can ask us to delete your data, and in other circumstances,
we will anonymise your personal data for research or statistical purposes, in which case
we may use this information indefinitely without further notice to you.
YOUR INFORMATION RIGHTS AND CHOICES
The Data Protection Act 2018 (DPA) gives you the right:
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To request in writing and securely obtain copies of the personal information RCCG BVA
holds about you.
To correct or update your personal information processed by RCCG BVA
To request that the RCCG BVA stop using your personal information for marketing
purposes or for any other purpose where there is no legal requirement for continued
processing.
The Privacy and Electronic Communications Regulations (PECR) 2003 gives you the right:
To choose whether to receive marketing communication from us via email, text or
Telephone. Please see the Marketing Permissions section for more information about
how to change or update your contact permissions and preferences.
To know about the cookies RCCG BVA uses, so that you can decide whether to give us
permission to store a cookie on your device. Please see also the Cookies section for
more information.
For more information about your information rights please visit www.ico.org.uk
If you wish to exercise any of the rights set out above, please contact us.
Please note that you will not have to pay a fee to access your personal data or to exercise any
of the other rights. However, we may charge a reasonable fee if your request is clearly
unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request
in these circumstances.
We may need to request specific information from you to help us confirm your identity and
ensure your right to access your personal data. This is a security measure to ensure that
personal data is not disclosed to any person who has no right to receive it. We may also contact
you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us
longer than a month if your request is particularly complex or you have made several requests.
In this case, we will notify you and keep you updated.
REPORTING CONCERNS OR COMPLIMENTS
Please contact us if you wish to raise a concern about RCCG BVA’s handling of your
personal information or compliment what you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s
Office about how we manage your data.
CHANGES TO THIS PRIVACY NOTICE
RCCG BVA will review our privacy notice regularly. The terms of this notice may be
updated at any time for example, in the event of changes in law and how we operate.
It is advisable to constantly check our website for such updates. If there are any
significant changes in the way we process your personal information, we will provide
a prominent notice on our website or send a notification. This notice was last updated
in July 2023.
Thank you for your continued support to the work of God through RCCG in the United Kingdom
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COOKIES
Cookies are small text files that are placed on your computer by websites that you visit. RCCG
BVA uses cookies to enable our website to function effectively, to improve your experience
and to determine and improve the effectiveness of our website and marketing campaigns.
Here is a brief overview of the types of cookies we use on our websites:

We may use both “session cookies” and “persistent cookies” on the website. We will use
the “session cookies” to keep track of your activities whist you navigate our website, and
for other reasonable uses. We will use the “persistent cookies” to enable our website
recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser.
Persistent cookies will remain stored on your computer until deleted, or until they reach a
specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates
statistical and other information about website use by means of cookies, which are stored
on users’ computers. The information generated relating to our website is used to create
reports about the use of the website. Google will store this.
Our advertisers/payment services providers may also send you cookies.
We publish Google AdSense interest-based advertisements on our website. These are
tailored by Google to reflect your interests. To determine your interests, Google will track
your behaviour across the web using cookies.
You can view, delete or add interest categories associated with your browser using
Google’s Ads Preference Manager available at http://www.google.com/ads/preferences/.
You can opt-out of the AdSense partner network cookie at
http://www.google.com/privacv ads.html.
However, this opt-out mechanism uses a cookie, and if you clear the cookies from your
browser, your option to opt-out will not be maintained. To ensure that an opt-out is
maintained in respect of a particular browser, you should use the Google browser plug-in.
Cookies to improve your experience: We use a small number of cookies on our website to
help you get the best experience. We embed YouTube videos on our website regularly. We
are unable to prevent these sites, or external domains, from collecting information on your
usage of this embedded content. If you are not logged in to these external services, then
they will not know who you are but are likely to gather anonymous usage information, for
example, number of views, plays, loads etc.

ACCEPTANCE OF COOKIE USE
By using our website, you agree to our use of cookies. This is subject to any
preferences or browser settings you may have.

HOW TO MANAGE YOUR COOKIE SETTINGS
Many web browsers such as Internet Explorer, Google Chrome or Safari, will allow
some control over cookies through their settings. To manage your cookie settings,
please refer to your browser software. For more information about cookies and how
to delete them, visit https://www.aboutcookies.org or https://allaboutcookies.org

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